REFUNDS APPLICATION PROCESS AT COJ
- All refund applications must be done in writing
- A service ticket must be logged and a reference number issued for all refund queries
- A service ticket can be logged with the Johburg’s call centre : 0860 56 28 74 or at any of their walk-in centres
The following documents are required:
- A letter of request for the refund
- ID Copies
- A letter from the transferring attorneys confirming date of registration
- Proof of payment of the rates clearance figures
- Proof of payment (stamped by the bank) of any payments made to the account after clearance payment, if any
- Bank Statement or proof of banking details where the refund must be paid
Please note that no accounts will be refunded until the change of ownership has been done, that is the new owner’s new account has been opened and then coj will do the change of ownership.
Please remember to take water and electricity meter readings on date of occupation and / or date of registration.
| Organisation | Tel Number | Fax Number | Address |
|---|---|---|---|
| City of Johannesburg | 0860 56 28 74 | 158 Civic Boulevard, Braamfontein | |
| City Power | 011 688 1600 | 011 582 1615 | |
| Joburg Water | 011 582 1600 | 011 688 6600 | |
| Eskom | 011 800 0136 | 011 803 7941 | Cnr Kort and Rivonia Rd, Rivonia |